Availability and support

Is there a service status page?

Yes: apps.cloketa.eu/status (opens in a new window). It shows any ongoing incident, planned maintenance, incidents from the last 90 days and availability over 3 months. In the event of a major incident, we also endeavour to inform administrators by email or in the app, with no commitment on timing.

If Cloketa stops responding, first check the status page, then apply your fallback procedure (see « What should I do if Cloketa is unavailable? »).

Reference : clause 14.7 of the terms and conditions

Already a customer?

Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

Not a customer yet?

A sales question or an Enterprise offer for more than 15 workers? Write to us.

Free trial

The simplest way to get an idea: try it

Create your company, invite two or three workers and test it for 14 days.

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Start the free trial14 days · no card needed