Availability and support
Is there a service status page?
Yes: apps.cloketa.eu/status (opens in a new window). It shows any ongoing incident, planned maintenance, incidents from the last 90 days and availability over 3 months. In the event of a major incident, we also endeavour to inform administrators by email or in the app, with no commitment on timing.
If Cloketa stops responding, first check the status page, then apply your fallback procedure (see « What should I do if Cloketa is unavailable? »).
Reference : clause 14.7 of the terms and conditions