Day-to-day use

What should I do if Cloketa is unavailable?

Apply your fallback procedure: a paper record or a spreadsheet. Once the service is restored, re-enter the hours in Cloketa through traceable corrections.

No online service is available all the time. The contract requires you to plan this fallback procedure. In the event of a major incident, we endeavour to inform administrators by email, in the application or on a status page (apps.cloketa.eu/status (opens in a new window)), without any commitment as to timing.

Reference : clause 14.6, clause 14.7 of the terms and conditions

Already a customer?

Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

Not a customer yet?

A sales question or an Enterprise offer for more than 15 workers? Write to us.

Free trial

The simplest way to get an idea: try it

Create your company, invite two or three workers and test it for 14 days.

Start the free trial14 days · no card needed
Start the free trial14 days · no card needed