Day-to-day use

Can you clock in without an internet connection?

No. Every clocking is validated immediately by the server, so a connection is required.

This ensures that the time recorded is the server's time, not the device's. If a worker has no signal, for example in a basement or on a remote site, they can clock in as soon as they are back online, or correct the day afterwards (Reports → “Correct the day”), giving a reason.

If you have made geolocation mandatory, a clocking without a position is rejected: with neither a network nor GPS, the worker cannot clock in and regularises afterwards with a correction that states a reason.

Also plan a fallback procedure for the rare cases when the service is unavailable (see “What should I do if Cloketa is unavailable?”).

Reference : clause 14.6 of the terms and conditions

Already a customer?

Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

Not a customer yet?

A sales question or an Enterprise offer for more than 15 workers? Write to us.

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