Availability and support
Can my workers contact Cloketa support?
No. Your workers contact you. Cloketa support is reserved for the owner and administrators.
Your workers have access to online help, linked in their invitation email. If a worker writes to us anyway, we refer them to you without handling their request. They can still exercise their rights over their personal data (see « A worker is asking me for their data »).
Reference : clause 16.1, clause 6.1, Annex 3 §1 of the terms and conditions