Availability and support

When does maintenance take place? Will I be notified?

We endeavour to carry it out outside working days from 07:00 to 19:00, and to notify administrators at least 48 hours in advance when the planned interruption exceeds 30 minutes.

In an emergency (security, data integrity, service stability), maintenance may take place without notice.

Reference : clause 15.1, clause 15.2 of the terms and conditions

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When does maintenance take place? Will I be notified?

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