Cloketa

Availability and support

How do I report a bug?

Through the Help centre (« Create a ticket »), describing the problem precisely so that we can reproduce it: screen, steps, device, browser, time, screenshot.

We decide whether and when a defect is fixed, according to its severity and impact: update, workaround or documentation. No fix time is guaranteed, and a defect does not give rise to compensation, except where the contract provides otherwise. Check Cloketa's results before any payroll run or declaration.

Reference : clause 15.3, clause 15.4 of the terms and conditions

Help centre

Already a customer?

Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

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Not a customer yet?

A sales question or an Enterprise offer for more than 15 workers? Write to us.

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Free trial

The simplest way to get an idea: try it

Create your company, invite two or three workers and test it for 14 days.

Start the free trial14 days · no card needed
Start the free trial14 days · no card needed