Term, cancellation and end of contract
Can Cloketa suspend or terminate my access?
Yes, in specific cases: persistent non-payment, a serious security risk, unlawful use or an order from an authority. Suspension is limited to what is strictly necessary and lifted as soon as its cause disappears.
We inform you of the suspension and the reason for it, in advance where possible. We may terminate in the event of persistent non-payment, a serious breach not remedied within 15 days of formal notice, or immediately in the event of fraudulent use compromising the security of the service or of other customers. Fees already paid are then not refunded.
Reference : clause 25.5, clause 26.1, clause 26.2 of the terms and conditions