Term, cancellation and end of contract
What if Cloketa shuts down?
You would be notified at least 60 days in advance, you could export your data and you would be refunded pro rata for what you have paid in advance.
During the notice period, the service remains accessible under reasonable conditions, with the export functions. The 30-day transition period then starts on the shutdown date. The pro rata refund is the only amount due in the event of shutdown, with no other compensation, except in the case of gross negligence or wilful misconduct.
Reference : clause 28.1, clause 28.2, clause 28.3 of the terms and conditions