Day-to-day use

Does Cloketa alert me if a worker forgets to clock in or out?

Yes. Every 5 minutes, Cloketa spots likely forgotten clockings and sends a reminder to the worker and, depending on their choice, to their managers. No clocking is ever changed automatically.

  • Situations detected (default thresholds, adjustable in Company › Forgotten clockings): “No clock-in” (30 min after the scheduled start), “No break after 6 h” of continuous work, “Long break” (90 min), “No clock-out” (60 min after the scheduled end, or 12 h after clocking in when there is no schedule) and “Clocking not closed” (16 h after clocking in).
  • Reminder to the worker: only one per day per situation, by push notification if enabled, otherwise by email. You can turn it off (“Also remind the worker”).
  • Managers: each manager chooses in their profile what they receive for the workers whose requests they handle: “None”, “Only clockings not closed”, “All, immediately” or “A summary every morning” (at 07:00).
  • Nothing is corrected on your behalf: a day left open keeps its hours as recorded (only a correction changes them), is marked as incomplete and appears in “Clockings to regularise” (Corrections screen) until the day is corrected, or until the alert is marked as checked.
  • No alerts on leave days, closure days or public holidays, nor for workers on an automatic schedule.

Check your clockings to regularise before closing the month (art. 7.5).

Reference : clause 7.5 of the terms and conditions

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Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

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