Problems and special cases

Who should I ask my other questions?

Your employer. They configure Cloketa for your company, and they are the one who can answer your questions about your schedules, your corrections and your work data.

Cloketa support is reserved for your employer. If you write to Cloketa directly, your request will be referred to your employer.

Reference : Annex 3 §1 of the terms and conditions

Do you only clock in on a clocking station, without an account or email? Your employer gives you your QR code, your PIN and the terms of use. For any question, contact them. Monthly validation requires a personal account: your employer can give you your monthly statement as a PDF.

Another question?

Your employer configures Cloketa for your company: schedules, breaks, workplaces and access rights. So they are the one who can answer you.