Cloketa

Problems and special cases

Cloketa is not working: what should I do?

Check your internet connection and try again. If the service remains unavailable, follow your employer's fallback procedure and correct your clockings afterwards.

Your employer will normally have planned a fallback solution, such as a paper record. Once the service is back, correct the days concerned (Reports → Correct the day). If the problem only affects you (password, blocked access), contact your employer.

Reference : Annex 3 §7 of the terms and conditions

Help for workers

Do you only clock in on a clocking station, without an account or email? Your employer gives you your QR code, your PIN and the terms of use. For any question, contact them. Monthly validation requires a personal account: your employer can give you your monthly statement as a PDF.

Another question?

Your employer configures Cloketa for your company: schedules, breaks, workplaces and access rights. So they are the one who can answer you.

Terms of use for users