Day-to-day use

Can a worker dispute a correction made by the employer?

Yes, if you enable this option in the company settings. The worker can then dispute a correction applied by a supervisor, until the month is closed.

The dispute is settled by a supervisor (a manager of the worker's team, HR, an administrator or the owner), never by the person concerned. The team's managers are notified by email and push notification. The dispute remains visible in the day's history. While a dispute is open, the month cannot be closed. Only the owner and administrators can enable or disable the option.

Reference : clause 18.5 of the terms and conditions

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Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

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