Cloketa

Clocking in and out day to day

I forgot to clock in or out, or made a mistake: what should I do?

Request a correction for the day concerned, with the exact time and a short reason. A person in charge at your company (a manager, an administrator or the owner) accepts or rejects it. You are notified of the decision.

  1. Open the Reports tile, « Clocked days » section.
  2. On the day concerned, choose Correct the day.
  3. Enter the correct times and the reason, for example « forgot to clock out at the end of the day », then click Send for approval.

You can follow your requests in the Corrections tile (« My corrections and exceptions »). If you received a missed clocking reminder, the procedure is the same.

If your request is rejected, the manager must give a reason. The original time, your reason and the decision remain visible in the history: nothing is deleted. If you disagree with the decision, talk to your employer directly. Cloketa cannot intervene.

Reference : Annex 3 §3 of the terms and conditions

Help for workers

Do you only clock in on a clocking station, without an account or email? Your employer gives you your QR code, your PIN and the terms of use. For any question, contact them. Monthly validation requires a personal account: your employer can give you your monthly statement as a PDF.

Another question?

Your employer configures Cloketa for your company: schedules, breaks, workplaces and access rights. So they are the one who can answer you.

Terms of use for users