Clocking in and out day to day

The hours shown do not match what I worked: who should I contact?

First propose a correction for the day concerned. For any other question about your schedules, your breaks or how your hours are calculated, contact your employer.

Your employer configures the schedules, breaks and rules for their company. A break that you clock is not counted as working time; some fixed schedules include paid breaks. Cloketa support is reserved for your employer: it cannot answer requests from workers.

Reference : Annex 3 §1 of the terms and conditions

Do you only clock in on a clocking station, without an account or email? Your employer gives you your QR code, your PIN and the terms of use. For any question, contact them. Monthly validation requires a personal account: your employer can give you your monthly statement as a PDF.

Another question?

Your employer configures Cloketa for your company: schedules, breaks, workplaces and access rights. So they are the one who can answer you.