Pricing, invoicing and payment

Who manages the subscription and invoicing?

The owner and administrators. They can subscribe, change plan, cancel and open the Stripe portal (“Subscription” tile → “Manage in Stripe”) to manage the payment card and find invoices.

Billing-related emails (end of trial, failed payment, etc.) are sent to the owner. HR, managers and workers do not have access to the subscription. Actions taken in the subscription by the owner or an administrator are binding on your company.

Reference : clause 5.2, clause 11.1 of the terms and conditions

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Support is available to the owner and administrators of your company, directly in your Cloketa account, from the “Help centre”. There you will also find the questions reserved for customers and can open a ticket.

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Who manages the subscription and invoicing?

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