Pricing, invoicing and payment
Can prices go up? With how much notice?
Yes, for a valid reason (costs, health index, features, legal framework). You are notified at least 60 days in advance for annual plans and 30 days for monthly plans. The new price only applies from the next renewal date.
The notification is sent to you on a durable medium, for example by email. If you do not accept the increase, you can end the contract free of charge, with effect from the date the new price comes into force. If you do not respond, the new price is deemed accepted.
Reference : clause 13.1, clause 13.2, clause 13.3 of the terms and conditions