Pricing, invoicing and payment
What happens if I pay late? Can my workers still clock in?
Yes, for a while. If a reminder remains unpaid for 7 days, the administration functions may be suspended. Clocking and export remain available for a further 30 days.
- When a payment falls due and is not paid, we send you a reminder.
- If payment is not made within the following 7 days, we may suspend the administration functions of your space.
- So as not to deprive your workers of their tool, clocking and export remain available for 30 days after this suspension.
- If the situation is not resolved, the entire service may be suspended and the contract terminated.
An unpaid amount bears late-payment interest and a fixed recovery charge, in accordance with the Law of 2 August 2002. Suspension does not suspend the amounts due.
Reference : clause 11.4, clause 12.1, clause 12.2, clause 12.3 of the terms and conditions