Security, data and GDPR
Can I have Cloketa audited?
We first make the compliance documentation available to you (Annexes 1 and 2, standard security questionnaire, attestations from our subprocessors). If that is not enough, an audit is possible once a year, at your expense.
The audit is carried out by an independent auditor who is bound by confidentiality and is not a competitor, with 30 days' written notice, during business hours and without disrupting the service or compromising other customers' data. The limit of one audit per year does not apply to an audit required by a supervisory authority, or to an audit following a data breach attributable to us.
Reference : Annex 1 §9 of the terms and conditions